Craft My Sign
Craft My Sign

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Craft My Sign

Frequently asked questions

Ordering is easy! We give our customers creative control. Pick any customizable design on our website and simply fill in the form with the details. You can choose the size, color and word(s) you would like on your sign. If you need help with sizing or need a recommendation, please send us a message on support@craftmysign.com or you can send us a message on our website live-chat we reply immediately.

You know exactly what you are getting after your purchase.

After receiving your order we will send you a digital design as a preview within 12h. This is just for your to preview how your chosen design will look like with your personalization.

We love sharing photos of our custom pieces in action! Browse our gallery of customer photos to see them here.

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If you dream it, we can make it email us on custom@craftmysign.com or send as a message on our live-chat with what you have in mind, a sketch, sizing, colors, etc and we'll help bring it to life.

Sometimes a package may be mishandled and damaged during shipment, but not to worry! If your order arrives with any damage or is incorrect, contact us immediately and send us a photo so we can help make it right.

Our metal signs come with pre-drilled holes, so you only need two or more screws to hang your sign easily.

Every sign you order will be shipped within an average of 2-3 days after purchase.

  • DHL Standard Shipping: Estimated delivery in 8-12 days.

  • DHL Express Shipping: Estimated delivery in 3-5 days

Packaging: In order to prevent potential damage in transit, we pack each item very carefully using stretch foil, bubble wrap or polyethylene foam roll, cardboard protection at all sharp corners and custom made cardboard boxes.