Frequently Ask Questions
FAQs
What material is used to make your metal signs?
We use high-grade steel, precisely cut with fiber lasers to ensure exceptional quality and accuracy. Our metal signs are made from 15-gauge (1.8mm) steel.
What material is used to make your wooden signs?
We use premium solid wood for the base and high-quality plywood for the raised lettering, creating a beautiful 3D effect that adds depth and character to every sign.
Do you ship worldwide ?
Yes, we ship worldwide. We use UPS, DHL or FedEx,the most reliable shipping carriers available. At any time, you can track your package to find out exactly where it is.
Can I hang this outside?
METAL SIGNS: Yes! Your sign(s) will be protected against all weather conditions.
WOODEN SIGNS: We recommend placing wooden signs under a roof or sheltered area, as natural wood cannot be 100% protected from rain — but with care, it will stay beautiful for years to come.
How do I hang my sign?
Our wooden signs come with hanging hardware, so you only need two or more screws to hang your sign easily.
What is Polyurethane?
Sign coated with a high-quality polyurethane sealant, creating a smooth and durable protective layer.
Once applied, it deeply penetrates the wood, enhancing the natural grain while guarding against moisture, sunlight, and everyday wear.
This finish keeps your wooden sign looking vibrant and fresh for years — while preserving that authentic handcrafted look.
When will my order arrive?
Every single sign that you order, will be handmade and shipped for an average of 2-4 days after your purchase.
Express Shipping can range from 3-4 days.Total 5-7 days to your door.
Packaging:In order to prevent potential damage in transit, we pack each item very carefully using stretch foil, bubble wrap or polyethylene foam roll, cardboard protection at all sharp corners and custom made cardboard boxes.
Can you make completely custom signs or logo signs?
If you can dream it, we can make it! Just click here and complete the form — we’ll get back to you with a custom quote as soon as possible.
How can I preview my sign?
You'll know exactly what you're getting before we create your sign!
Within 12 hours of your purchase, we'll send you a digital design preview of your personalized sign. This allows you to see how your chosen design will look with your customization.
“Make a customer, not a sale.”
— Katherine Barchetti